Cookie & Privacy Policy

Our Privacy Policy describes how we collect, store and use information that we collect via different services and pages available on this site. Your privacy is of our paramount importance to us and it is important that you understand the information that we collect and how we use it since this site implies you agree to this Privacy Policy

“GravityFlow.io” and all related subdomains is owned and operated by Steven Henty S.L. based in the province of Aragón in Spain. This site and the company is registered with the Spanish authorities responsible for Data Protection who are aligned with standard European Union directives on Data Protection.

What data we collect and how we use it

We may collect the following categories of information on our website and use them for the purposes explained below.

Website activity: Data about your browsing activity on our website
Device and browser information: Technical information about the device or browser you use to access our website. For example, your device’s IP address, and (in the case of mobile devices) your device type and mobile device’s unique identifier such as the Apple IDFA or Android Advertising ID.
Contact Information: If you choose to provide your name, email address or phone number
Account Information: If you open a account, we will collect your username and a password and other information to necessary to open and access your account
Customer Service Information: Information you may provide to customer service including survey responses
Financial Information: Credit card number or other payment account information. This information is collected directly by our payments processor and not stored on this site.
Third party information: We may collect additional information about you from third party sources where we have the rights to do so.

We use this data to:

provide Gravity Flow services and customer support
collect fees and troubleshoot problems
prevent potential fraud and enforce our Terms of Service
customize, measure, and improve our website and services
deliver targeted marketing to you
contact you by email or phone about your account or our services including to market our services to you

Data Sharing

We may disclose information about you:

With our service providers: Companies we contract with who help with parts of our business operations. We require that our service providers only use your information in connection with the services they perform for us.
With your service providers: Companies under contract with, or acting on your behalf, who handle data (such as a customer lists) on your behalf.
In connection with legal proceedings: When we are under a legal obligation to do so, for example to comply with a binding order of a court, or where disclosure is necessary to exercise, establish or defend the legal rights of Steven Henty S.L., our Advertisers or any other third party.
In connection with a sale of our business: If a third party acquires some or all of our business or assets, we may disclose your information in connection with the sale.
We also share technical data that we collect about your browsing habits and your device (such as data relating to our cookies, tracking pixels and similar technologies) with other advertising companies in the digital advertising ecosystem. This enables them and us to better target ads to you.

Data Protection with regards to the use of our Contact Forms

According to Royal Decree 15/1999, dated 13 December 1999, the Data Protection laws (known in Spain as the “Protección de Datos de Carácter Personal (LOPD)”, GravityFlow.io informs you that your personal details submitted to us either via Contact Forms or Email forms will be treated with the strictest confidence and will be located centrally so that we can deal with your enquiry or request appropriately.

We also inform you that GravityFlow.io has adopted all necessary measures and security levels as stipulated by the Data Protection laws, Royal Decree 15/1999, dated 13 December 1999, the Data Protection laws. Furthermore, GravityFlow.io is legally bound to take all measures to make sure your data is kept secretly. We also inform you that you have the right to request to access any information we have stored about you and that you may also request any modifications you deem necessary which includes the right to request that we permanently delete any information we have stored about you. If you have any questions regarding your privacy and your rights, please contact us.

Cookies

The use of this site implies the usage of “cookies“. Cookies are small pieces of information which are stored on the browser of each individual user and are used for for gathering statistical information about visits to our website and, for possible re-marketing advertising campaigns with platforms (but not limited to) such as Google Adwords, Facebook and Twitter.

Those users who do not wish to receive cookies or wish to configure their browser in such a way that they are informed of such actions before a cookie is set on their browser, can configure them in the following manner.

Most browsers allow you to control your cookies in three different ways:

Cookies are never accepted.
The browser requests to the user that s/he should accept a request every time a placement of a cookie is made.
Cookies will be accepted always.

There also exists the possibility that the browser can only accept certain cookies which can be defined individually for each user. More specifically, the user can normally configure the acceptance of cookies with the following options:

Refuse cookies from specific domains;
Refuse third-party cookies ;
Only accept non-persistent cookies (this is when the cookies are eliminated when the browser is closed);
Permit the server to create the cookies for a different domain.

For more information on Chrome click here.
For more information on Internet Explorer, click here.
For more information on Firefox click here.
For more information on Safari click here.

Please note that by deleting cookies, your navigation and user experience may be affected.

Please also note that most browsers allow users to see and delete cookies individually.

If you wish learn more about Cookies, please read this entry in Wikipedia

To use this site, it is not necessary for cookies to be installed. The user can choose not to accept them or configure his / her browser to block them and, if necessary, delete them altogether.

Legal Information

The website and its services are provided and belong to Steven Henty, S.L., a company in force and duly constituted in accordance to Spanish Law, with Tax Identity number B99479933 and home offices in Zaragoza (Spain), c/ León XIII num. 8, P-B, and inscribed in the Commercial Registry of Zaragoza, book 4216, paper 169, section 8, leaf Z-61103.

This document contains general information regarding the website http://gravityflow.io. The purchasing of our services shall be governed, among this Legal Notice, by the specific Terms of Service available at https://docs.gravityflow.io/article/63-terms-and-conditions.

For general questions, you can contact us at https://gravityflow.io/contact/, via email at sales@gravityflow.io, from 9:00 to 17:00 (CET), Monday to Friday.

About Gravity Flow

Gravity Flow is a tool for WordPress (https://wordpress.org/) and Gravity Forms (http://www.gravityforms.com/) that provides a way for business process owners to implement their own workflow processes using simple drag and drop configuration.

Intellectual Property

The domain name “gravityflow.io” and all contents of this website, including, among others, software, source code, texts, images, animations or buttons, as well as its design, look and feel and databases, are protected by national and international intellectual property and domain names laws and treaties, and are property of Steven Henty, S.L. or its licensors.

The license under which the WordPress software is released is the GPLv2 (or later) from the Free Software Foundation. A copy of the license is included with every copy of WordPress, but you can also read the text of the license here. Our software is also open source, based on WordPress code.

The names and logos of “Gravity Flow” are registered and protected as trademarks. We allow the use of this trade mark provided reflects faithfully the owners’ products or services, without implying or grants any intellectual property right.

All rights are reserved, especially the rights of reproduction, transformation, distribution and public performance of all or part of the website, except for those necessary for accessing and viewing the website.

Any failure to comply with the following terms may constitute an illegal activity, which may be prosecuted under applicable law.

The names and logos of third parties, as “WordPress” or “Gravity Forms”, contained in this website or documentation are protected as trademarks and property of their respective owners.

Privacy Policy

In order to comply with data protection laws, we inform that any data you provide us through this website will be incorporated into a filing system property of STEVEN HENTY, S.L., duly registered into the Spanish Data Protection Authority Registry, for the purposes of providing the service in accordance with our Terms of Service and contact you.

We may keep your data confidential, implementing reasonable technical and security measures, providing You continued access to your data, prevention of unauthorized access to data, and the right to remove or transfer your data. Unless your express consent, your data will not be transferred to third parties except when required by Law or for proving the service.

Where expressly indicated, any data marked with an asterisk (*) will be mandatory, without which we cannot process the corresponding petitions.

Users will be able to exert their rights to access, rectify, cancel and oppose such treatment in the terms established by applicable legislation.

By registering or signing-in as a user, or sending your data, you provide your consent to us for processing your data for the abovementioned purposes and for sending you commercial communications regarding our services.

Cookie Policy

This website uses cookies own and third-party cookies. Any other action from blocking or rejecting them, or by requesting a service or feature associated to a cookie may imply your consent for its installation and use. You can also delete those cookies from your browser.

Specifically, we use the following cookies:

– Session cookies (phpsessid), in order to keep opened user’s session during web browsing.

– Easy Digital Downloads (_edd_items_in_cart, _edd_user_history): internal cookies to track cart contents, purchases and navigation history.

– Stripe (_stripe_mid, _stripe_sid, m): cookies for processing ecommerce transactions and payments.

– Piwik Analytics (_pk_id, _pk_ses): tracking user website sessions, avoiding counting a single user twice.

– Facebook (datr, reg_fb_gate, reg_fb_ref): using the Facebook.com pixel system to track conversions on our site.

– Cloudfare (__cfduid): to override any security restrictions based on the IP address the visitor is coming from.

– Hotjar (_hjIncludedInSample): this session cookie is set to let Hotjar.com know whether that visitor is included in the sample which is used to generate funnels.

– Currency switcher (aelia_cs_selected_currency): to remember user currency choice.

– Ops Calendar (Laravel_session, XSPF-TOKEN): which inserts a calendar for content marketing.

– Google Tag Manager (_dc_gtm_) and Google Analytics (_ga, _gid): which registers access, navigation and visits to our website through the service provided by Google Inc. The Tag Manager helps managing the tags and snippets of JavaScript on SEM campaigns or web analytics. The information generated by those cookies is directly taken and processed by Google, who will be use them for their own purposes and according to their terms. Google will only provide us disclosed information.

– Pixels from Facebook, Twitter and adroll for the purpose of retargetted advertising

– A cookie which remembers your acceptance of the cookie policy (euCookie)

Limitation of Liability

The contents of this website are provided just for information purposes. Our products and services are permanently evolving, so the contents of the website are not necessarily exhaustive or clearly descriptive of their full features, and cannot integrate a commercial offer or raise any claim, except as indicated in our store legal terms.

In any case, if you consider that any content fails to comply with these terms, or otherwise may be considered illegal, please contact us in order to take the appropriate actions.

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Aviso Legal y Política de Privacidad

Este sitio web y los servicios indicados en el mismo son prestados y pertenecen a Steven Henty, S.L., empresa legalmente constituida con arreglo a la legislación española, con NIF B99479933, domicilio social en Zaragoza (España), c/ León XIII núm. 8, principal B, e inscrita en el Registro Mercantil de Zaragoza, al tomo 4216, folio 169, sección 8, hoja Z-61103.

Este documento contiene información general relativa al sitio web http://gravityflow.io. La contratación de nuestros servicios se regirá de acuerdo con lo previsto en este Aviso Legal y las Condiciones del Servicio específicas disponibles en https://docs.gravityflow.io/article/63-terms-and-conditions.

Para cuestiones generales, puede contactar con nosotros a través de https://gravityflow.io/contact/, por correo electrónico a sales@gravityflow.io, en horario de 9:00 a 17:00 (CET), de lunes a viernes.

Acerca de Gravity Flow

Gravity Flow es una herramienta para WordPress (https://wordpress.org/) y Gravity Forms (http://www.gravityforms.com/) que permite implementar flujos de trabajo en soluciones de empresa de forma sencilla mediante arrastrar y soltar.

Propiedad Intelectual

El nombre de dominio “gravityflow.io” y todos los contenidos de este sitio web, incluyendo entre otros, software, código fuente, textos, imágenes, animaciones o botones, así como su diseño, look and feel y bases de datos, están protegidos por la legislación y tratados nacinoales e internacionales sobre propiedad intelectual y nombres de dominio, y son propiedad de Steven Henty, S.L. o sus licenciantes.

El software de WorPress está sujeto a licencia GPLv2 (o superior) de la Free Software Foundation. Una copia de dicha licencia está incluida en toda copia de WordPress, si bien puede acceder al texto de la licencia en https://wordpress.org/about/gpl/. Nuestro software es asimismo de código abierto, basado en el código de WordPress.

La denominación y logotipos de “Gravity Flow” están registrados y protegidos como marcas. Se autoriza su uso siempre que se refleje fielmente los productos y servicios de su titular, sin que ello implique concesión o licencia alguna sobre los derechos de propiedad industrial implicados.

Todos los derechos están reservados, en especial los de reproducción, transformación, distribución y comunicación pública, en todo o en parte, salvo aquellos estrictamente necesarios para el acceso y visualización del sitio web.

El incumplimiento de los términos anteriores constituirá una actividad ilícita que será perseguida de acuerdo con la normativa aplicable.

La denominación y logotipos de terceros, como “WordPress” o “Gravity Forms”, incluidos en este sitio web o su documentación, están protegidos como marca y ser propiedad de los respectivos titulares.

Política de Privacidad

A fin de cumplir con la normative sobre protección de datos, le informamos que todos los datos que nos facilite a través de este sitio web serán incorporados a un fichero titularidad de STEVEN HENTY, S.L., debidamente inscrito en el Registro de la Agencia Española de Protección de Datos, con la finalidad de prestarle nuestros servicios de acuerdo con las Condiciones del Servicio y poder contactarle.

Sus datos serán guardados con la debida confidencialidad, aplicándose medidas técnicas y de seguridad razonables para garantizar su acceso, evitar accesos no autorizados, y los derechos de cancelación o migración de sus datos. A menos que preste su consentimiento expreso, sus datos no serán transferidos a terceras partes salvo en los casos permitidos por las leyes o cuando sea necesario para la prestación del servicio.

Cuando expresamente se indique, los datos marcados con un asterisco (*) serán obligatorios, sin los cuales no podremos tramitar las peticiones correspondientes.

El usuario podrá en todo momento ejercer sus derechos de acceso, rectificación, cancelación y oposición en los términos legalmente previstos.

Mediante su registro como usuario, o al enviarnos sus datos, nos autoriza al tratamiento de sus datos con los fines indicados anteriormente así como para que le podamos remitir comunicaciones comerciales relativas a nuestros servicios.

Política de Cookies

Este sitio web utiliza cookies propias y de terceros. Cualquier acción que no sea su bloqueo o rechazo, o la solicitud de una funcionalidad o servicio asociado a una cookie, implicarán su consentimiento para su instalación o uso. En todo caso, podrá eliminar dichas cookies a través de los parámetros de su navegador.

En concreto, utilizamos las siguientes cookies:

– Cookies de sesión (phpsessid), para mantener abierta la sesión de un usuario durante la navegación.

– Easy Digital Downloads (_edd_items_in_cart, _edd_user_history): cookies internas que facilitan la descarga de aplicaciones o código.

– Stripe (_stripe_mid, _stripe_sid, m): para procesar transacciones y pagos a través de nuestra tienda online.

– Piwik Analytics (_pk_id, _pk_ses): identifica sesiones web de usuarios únicos, evitando la duplicidad en su cómputo.

– Facebook (datr, reg_fb_gate, reg_fb_ref): necesarias para la medición de conversiones mediante el píxel de Faceboo.com.

– Cloudfare (__cfduid): eliminar restricciones de seguridad basadas en direcciones IP del visitante.

– Hotjar (_hjIncludedInSample): cookie de sesión del servicio Hotjar.com para determiner si un usuario concreto es tomado como base para generación de conversions.

– Currency switcher (aelia_cs_selected_currency): para recordar el tipo de moneda elegida por el usuario.

– Ops Calendar (Laravel_session, XSPF-TOKEN): que inserta un calendario para gestionar el marketing de nuestros contenidos.

– Google Tag Manager (_dc_gtm_) and Google Analytics (_ga, _gid): a fin de registrar los accesos, navegación y visitas a nuestra web por medio del servicio prestado por Google Inc. El servicio Tag Manager ayuda a la gestión de los tags y snippets de JavaScript en campañas de SEM campaigns o analítica web. La información generada por dichas cookies es obtenida y procesada directamente por Google, que la utiliza para sus propios propósitos y conforme a sus términos. Google únicamente nos proporciona información disociada.

– Pixeles de Twitter, Facebook y Adroll para campañas de publicidad.

– Un cookie que recuerda la acceptación de la policitica de cookies (euCookie)

Exclusión de responsabilidad

Los contenidos de este sitio web se proporcionan con finalidad meramente informativa. Nuestros productos y servicios están en constante evolución, por lo que los contenidos del sitio web no son exhaustivos ni claramente descriptivos de la totalidad de sus funcionalidades, y no pueden integrar o formar parte de una oferta comercial o generar reclamación alguna, salvo lo dispuesto en las Condiciones del Servicio de nuestro sitio web.

De cualquier modo, si considera que cualquier contenido incumple los presents términos o, de otro modo, pueda ser considerado ilícito, le rogamos contacte con nosotros a fin de que podamos adopter las medidas oportunas.